<% strUserAgent = Request.ServerVariables("HTTP_USER_AGENT") 'Define this in the individual page. sectionTitle = "Practice Analysis" %> Sterling Dentists
Sterling Management Systems
Dreams Realized
Free DVD/Video Free Fast Analysis References & Successes Services About Us Resources
Free Practice Analysis
Seminars & Workshops
Seminar Schedule
Consulting
Training Courses
Hiring Support
Staff Training
Request our free DVD on how to improve your practice.
Live Chat
Receive a free confidential analysis and see for yourself

 

Sterling Training Courses

 

sterling management course room
We have found that training is a key factor to results. Training is more than education. It is being able to apply the information you learn. This is why we put you through intensive training in our academy. We offer many management courses in Glendale, California. These courses train you to be an effective executive.

Following your Practice/Business Analysis, your consultant will provide you with a line-up of the courses you will be taking. A course consists of study from a specific text, as well as practical applications that ensure your ability to apply what is learned, under the supervision of our instructors in our Training Academy.

As part of your program, you receive a specified number of courses. Each time you, your spouse, or a person from your office does a course, this consists of one of your specified total. This is important for you to know, so you will make the best use of the courses available from your program. Your consultant will guide you towards the most effective use of your courses. Yes, you can always purchase additional courses.

Basic Organization
Are you afraid to expand your office for fear the quality will suffer? Are you trying to expand but don't know where to start? Perhaps your business is expanding and you don't know how to organize the increased flow. If any of the above are true for you, the Basic Organization Course can help! It is a must for any business person who wants the tools for organizational survival and expansion in today's competitive marketplace.
Improving Business Through Communication
The Improving Business Through Communication Course teaches you to guide and control communication with staff, clients, family or friends. You will learn how to confront and handle people and situations rather than back off. The product of this course is a person who can comfortably and easily express his or her thoughts, effectively listen to others and control communication in any situation.
Survey Course
You can have more success and increased income for yourself and your business using the powerful, yet simple data contained in the Survey Course. Surveys are the tools by which you find out what your public thinks and feels. This information, in turn, will give you the buttons that will drive in new business. The result of the Survey Course is a person who understands basic survey data and uses surveys to create more production and income for his or her office.
Financial Planning
Does money leave your office as fast as it comes in? If so, the Financial Planning Course is a must. You will learn how to manage money effectively, allowing your office to become more and more solvent and your net income to continually increase. This course covers such things as the secrets of solvency, the importance and mechanics of building a "reserve" fund, how to eliminate office waste, and how to set basic payroll policy that will encourage production.
Sales Course
Are you having problems getting full acceptance of your recommendations? Do you have the idea that it is unethical to "sell" your services? This course covers the importance of "selling" the valuable services you offer. You will learn how to effectively sell your services rather than allow a client to leave your office with the problem he came in with.
How To Get Along With Others
Getting along with others isn't always easy! Sometimes people think things are going well, yet they leave behind them a stream of disgruntled or upset people. A business cannot afford this! The information on this course is invaluable, giving you the ability to work effectively and happily with others.

In any office, excellent communication and relations among employees is vital; it is the "oil" that lubricates the works and allows for coordination. Without this, communication lines jam and production slows. This course explains the basic relationship between Affinity, Reality, and Communication, and their use to foster understanding. The thorough application of this data can completely change the working atmosphere of your business.

Effective Leadership
Are you worried that you are "too nice" in managing your business? It is much better to be effective than to be nice. An effective leader is one of the most valuable people in society. The importance of leadership cannot be downplayed. It can mean the difference between a flourishing office and a failing one. This course identifies the elements of effective leadership and shows the benefits any business gains from having a good leader.
Management By Statistics
The first step to being in control of your office is knowing exactly how much the office is producing and collecting, how many new patients or clients come in each week, whether the office is becoming more solvent or less solvent and how productive each of the office staff members are. The Management by Statistics Course teaches you the importance of statistics and how to keep them, as well as the specific formulas to apply in order to improve those statistics. These simple and precise techniques take the guesswork and uncertainty out of running an office.
Formulas For Business Success
You will learn how to balance out the different areas of your life, work, family, hobbies, etc. You will learn why it is vital to manage by statistics, reward production and penalize non-production, and the importance of being honest in business dealings. This course produces a person who understands "conditions" and applies it at work and at home.
Marketing Course
Marketing is very important, especially in running a successful business. To whatever degree you decide to market whether internally, externally or both, the information on this course gives you the basics with which to get your services well known and well thought of. The result will be an increased flow of new clients followed by increased income!
Ups And Downs In Business
Do you roller coaster in your business or in life? Sometimes are things going very smoothly, sometimes very chaotically? Do you experience a lot of problems in the office or at home? This course addresses the source of problems instead of the symptoms. You will learn steps to take to overcome these problems and get your office and life running smoothly without the ups and downs.
How To Increase EfficiencyIn Your Company
How do you isolate and handle areas of inefficiency? Have you ever had to complete someone else's job? Does your work pile up faster than you can handle it? The information on this course addresses the above problems and more. You will learn the secrets of efficiency that make it possible for you to expand your business, and increase production and income with a lot less stress.
Public Relations
Good public relations (PR) are vital to the expansion of any business, Those who really understand PR will expand even in difficult economic times. Until now, public relations has been a misunderstood and much abused subject. This course sorts out the fact from the fiction. You will learn the basic duties and purposes of public relations, their function in business and much more.
Business Integrity
What causes people to withdraw from their teammates and their work? Why do some staff members seem to lose self-esteem and integrity? The reason for, and solution to, these and many similar problems are explained in the Business Integrity course. This course is a must for any executive, or anyone who wants to regain business integrity and a zest for business and life.
Executive Basics
Whether you run a "one man show" or employ hundreds, the degree of success you will have as an executive depends on your knowledge, understanding, and application of the basic executive tools. This course contains eye-opening administrative truths and vital information for executive success.
How To Write Effective Company Policy
This course will teach you how to establish company policy and the importance of doing so. You will learn what "policy" actually is, when to implement policy and how it can be used to expand any organization.
How To Achieve Effective Learning
Employees often enter your business unprepared, untrained and with no learning skills. This course, including the Key to Effective Learning lectures, contains the precise technology of handling the barriers to study and the phenomena of misunderstood words. With this data a person can not only grasp what he or she is studying, but will be able to apply it proficiently to all aspects of work.
How To Expand Your Company by
Making Planning Become An Actuality

How many times have you thought to yourself, "I really must get a plan of action so I can get moving". And then you never got it done. Or perhaps you did write out some program but failed to follow through with it. This course is designed to equip you with workable techniques to formulate exact programs for your business and get those programs implemented and moving toward the achievement of your goals. It includes the simple but exact method of laying out an activity or plan in such a way as to ensure success. The different types of actions that come together to produce success are clearly defined, very simple and very workable.
How To Get Things Done
Is it sometimes difficult to get things done on the job? Have you ever just "done it yourself" because you couldn't get someone else to comply with your order or request? This course contains drills that will help you get compliance with administrative actions and orders, regardless of the barriers and procrastination of others. These drills, called Administrative Training Routines (Admin TR's., for short), have been used by thousands of people to improve their ability to get things done. Discover how positive control can get you more cooperation, end the confusion and increase your productivity.
How To Evaluate and
Predict Human Behavior

You deal with people everyday. You depend on some you know, but take risks with others you don't know. How do you decide whether someone can be trusted? How can you spot people with destructive potential? How can you predict how someone will think and act towards you? The technology of human evaluation is now available in the How to Evaluate and Predict Human Behavior course and lectures. This course addresses the field of human behavior in depth and includes the Chart of Human Evaluation, codified from exhaustive testing and observation. By spotting observable characteristics of any person and plotting them on this chart, much can be determined about his or her attitudes, behavior and survival potential. The use of this data is particularly vital to success in the areas of sales and personnel.